Terms of service

1. Who we are

Taim POS is offered by [company name], [address], VAT [number] ("we"). You can reach us at [support e-mail].

2. The service

Taim POS is online point-of-sale software: a till that runs in the browser and in our Android app, an owner panel and related apps. It is offered as a subscription per store.

3. Your account

Give correct details and keep your password and login codes secret. You are responsible for what happens in your account, including the actions of the team members you invite.

4. Trial and subscription

Each new store gets a free trial: one month, or six months for stores in Syria. After the trial you choose monthly, six-month or yearly payment in advance. Prices on our website exclude VAT. A subscription renews at the end of each period unless you cancel before. A period that has started is not refunded.

5. Your data

The products, sales, customers and other data you enter belong to you. We use them only to run the service for you. You can export them. After your account ends we keep them for 90 days so you can still export them, then delete them, except what the law requires us to keep.

6. Tax and fiscal rules

You stay responsible for your tax and fiscal obligations, including any duty to use a certified cash register (for example GKS 2.0 for restaurants and cafés in Belgium). Taim POS is not a certified fiscal cash register unless we say so in writing.

7. Availability

We work to keep the service available, but we cannot promise it never stops. An open till can keep selling for a while without internet; some actions, such as selling on account, need a connection.

8. Fair use

Do not use the service for anything illegal, do not try to break its security, and do not resell it without our written agreement.

9. Liability

Our liability is limited to what you paid us in the twelve months before the damage. We are not liable for indirect damage such as lost profit, except in case of intent or gross negligence.

10. Suspension and ending

We may suspend a store or account in case of unpaid invoices or misuse, after a warning when possible. You can end your subscription at any time; it stops at the end of the paid period.

11. Changes

We may change these terms. We tell you by e-mail at least 30 days before important changes take effect.

12. Law and courts

Belgian law applies. Disputes go to the courts of [city], unless the law says otherwise.